We’ve compiled a handy checklist of help articles to guide you through any challenges you might encounter during our office closure from December 20th at 5 pm to January 2nd at 8 am this holiday season. Whether you’re troubleshooting, setting up, or just need a quick refresher, these resources are designed to keep everything running smoothly, ensuring a seamless and efficient holiday season.
Antivirus issues
During the holiday season, updates often lead to an increase in customers encountering issues caused by their antivirus software. To help you stay ahead, we’ve compiled a list of common problems along with simple solutions to get you back on track quickly and easily.
Installing Agrimaster and Wagemaster
Running previous versions of software can disrupt your workflow and slow down your productivity. To ensure everything runs smoothly and efficiently, it’s important to keep your software updated. Staying current with the latest versions helps maintain optimal performance and minimises the risk of issues.
Local host error
A local host error typically occurs when your Agrimaster application is unable to connect to or communicate with its local server.
This error can happen for several reasons, such as incorrect configuration settings, network issues, or firewall restrictions blocking the connection. Local host error can prevent you from accessing the software or its services.
Bank feeds and reconciliation
Bank feeds and reconciliation are essential for keeping your financial records accurate and up to date. A bank feed error typically occurs when the connection between your accounting software and your bank account is disrupted. This can happen due to incorrect settings, connectivity issues, or discrepancies between your bank's data and the software. Here are a few helpful articles to resolve some common issues.
- Reconcile accounts (Cashbook reconciliation)
- Bank account not reconciling
- Get started with bank feeds
- VIDEO: Bank feeds tutorial
- Setup internet banking
Wagemaster
To keep things running smoothly, it’s important to ensure that all payroll settings are accurate and up to date. Regularly reviewing settings like public holidays and payslip processing steps helps prevent errors and ensures your payroll is accurate and timely.
