Bank feeds status
Your central hub for monitoring the status of bank feeds and accessing essential support resources.
Check your banks status
Stay informed about the status of bank feeds for every bank supported by Agrimaster. Check if your bank's feed is operational in real time.
Bank feeds not working?
If it's amber
Try to reconnect your bank feed, watch our video guide here.
If it’s green
Follow our support videos, articles and troubleshooting checklist below.
Support videos and articles
Discover our comprehensive support resources dedicated to guiding you through every aspect of bank feeds and designed to streamline your financial management with Agrimaster.
Troubleshooting checklist
Utilise our troubleshooting support page to quickly resolve common issues. Our guides address errors and provide clear steps to get you back to managing your finances without delay.
Get support
We’re dedicated to providing local support for Aussie farmers.
If you need further assistance or encounter an issue not covered by our resources, contact our Customer Success team.
Frequently asked questions
We’ve compiled a list of frequently asked questions to provide further information on our program.
Why do bank feeds have service interruptions?
Banks frequently update their platforms to enhance security and privacy, which necessitates software fixes from our bank feed provider, Illion.
These updates can sometimes lead to temporary service interruptions, but they are essential for maintaining the highest standards of security and privacy for your data.
Why is my bank not supported by Agrimaster Bank Feeds
Your bank may not be supported by Agrimaster Bank Feeds due to a few possible reasons: lack of a partnership or technical integration, lower demand among our users, technical limitations, regulatory compliance issues, or the absence of necessary APIs from your bank.
We prioritise expanding our list of supported banks based on these factors and user feedback. Please let us know your bank's details so we can consider it for future integration.
How often are bank feeds updated in Agrimaster?
Bank feeds are typically updated daily, providing you with the most recent transaction data from your bank account.
Why is my bank feed not updating or showing transactions?
There could be several reasons why your bank feed is not updating. It may be due to temporary connectivity issues with your bank, maintenance downtime, or incorrect credentials entered during setup.
We recommend checking your internet connection, verifying your bank login details, and ensuring that your bank supports bank feeds with Agrimaster.
Is there a delay between transactions appearing in my bank account and being reflected in Agrimaster?
While bank feeds are updated regularly, there may be a slight delay between transactions appearing in your bank account and being reflected in Agrimaster.
This delay is typically minimal and depends on factors such as bank processing times and network latency.
What is a bank feed and how does it work in Agrimaster?
A bank feed is a connection between your bank account and Agrimaster that automatically imports your transaction data into the software.
Agrimaster retrieves your bank transactions securely and displays them in your account, saving you time on manual data entry.
Are there any prerequisites or specific settings required to set up a bank feed in Agrimaster?
To set up a bank feed in Agrimaster, you'll need a valid online banking account with one of our supported banks.
Additionally, ensure that your bank supports bank feeds with Agrimaster and that you have the necessary permissions to link your account.
How secure are bank feeds in Agrimaster, and how is my financial data protected?
Agrimaster takes the security and privacy of your financial data seriously. Bank feeds are encrypted and transmitted securely using industry-standard protocols to protect your information.
We adhere to strict security measures and comply with data protection regulations to ensure the confidentiality and integrity of your data at all times.
What is the future of bank feed technology?
Most bank feeds currently rely on screen scraping technology, involving multiple stakeholders in the service production process. However, in June 2023, the banking industry recognised the limitations of this technology.
As a result, the Australian government has regulated open banking, which promises to streamline and enhance bank feed technology.
We are actively collaborating with our partners to explore and develop open banking technology. As this is a relatively new initiative, it requires thorough testing to ensure its reliability and effectiveness before it can be fully implemented.